What is automatic operation and maintenance?
Literally, automatic operation and maintenance is to automate operations that traditionally require manual operation and maintenance. It can be realized automatically through script. This thing is not new. It’s just that we used to use Shell to write scripts, but now there are several common tools that are easy to use. In fact, it is the simple, repetitive and regular work that is completed by tools. The purpose of automatic operation and maintenance is to rely on a specific intelligent management platform to ultimately improve the operation and maintenance efficiency. Automatic operation and maintenance includes application system maintenance automation, inspection automation and fault handling automation.
There is almost no manual operation and maintenance in daily life. Because there is no emergency, we usually repeat those things mechanically every day. We have already written scripts to do them automatically. Especially now there are some big systems. For example, for large clusters, let alone hundreds or thousands of nodes. Even if you want me to manually configure two switches at 20 nodes one by one, I won’t do it. Speaking of tools, the puppet, which was created in 2005, should be the most accepted thing in the current automatic operation and maintenance. Especially after openstack uses it. The advantage of this is that it is a client/server structure. The puppet master stores all the configurations and sends them to the following nodes. If there is anything that needs to be changed, modify it on the master and directly apply it to the following nodes. However, this kind of easy-to-use thing seems to have a low popularity in China. The automation operation and maintenance in China seems extensive. Open source tools are used less. But this does not mean that the domestic automation operation and maintenance is not popular enough.
In the ever-evolving landscape of automatic operation and maintenance, the integration of advanced tools has become pivotal. While we’ve progressed from using Shell scripts for automation, the current array of user-friendly tools has brought a paradigm shift. Much like fine-tuning a high-performance vehicle with coilovers to achieve optimal handling, these tools refine and enhance the efficiency of automatic operation and maintenance processes.
How to realize automatic operation and maintenance?
The cloud helper log audit function supports the active collection and aggregation of various system and application log data to the cloud, easily realizing visual operation and maintenance management, helping users understand the operation details and assist in troubleshooting. Based on data, build the root of automatic operation and maintenance. Data is the root cause. The construction of operation and maintenance automation should be based on data, so that data can be reliable, status can be checked, records can be reviewed, and interfaces can be seen.
Cloud helpers have built an operation and maintenance service and integrated monitoring management platform with “supervision, management and control” as the main line, realized standardized management of security, basic resources, operation and monitoring, achieved 7 * 24 security patrol and intelligent monitoring, realized self inspection and repair, and can generate alarms through independently set alarm rules to help users quickly respond to and deal with various emergencies. Take the platform as the support to build a management system of joint vertical and horizontal. The platform is the carrier, and all data integration, storage, calculation and display are presented on various platforms.
According to various business characteristics and use scenarios, cloud helpers have built different functional modules for operation and maintenance personnel to use, such as patrol repair, monitoring alarm, environment construction, site deployment, security protection, system management, log audit, etc., to provide comprehensive operation and maintenance management services to meet the needs of different business scenarios. It is scenario-oriented to help business development and innovation. Only when the actual business scenario is met, can its data and platform be meaningful and truly bring its value into play.
